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Re: The eBay Advice Thread!
Posted: 19 Nov 2012, 14:17
by gasteropod
grim_tales wrote:Do you think I have a case?
Yup, and make sure they refund your postage cost for returning it to them.
Re: The eBay Advice Thread!
Posted: 19 Nov 2012, 16:00
by grim_tales
They've sent me a nice email saying sorry you were disappointed, we take this very seriously, have passed onto our management department etc... so hopefully I'll get a refund at least as I dont think the listing was clear. Ideally I'd like the 3 disc BD for what I paid (£12).
Re: The eBay Advice Thread!
Posted: 20 Nov 2012, 18:14
by grim_tales
The seller said they got the wrong listings information from their supplier or something (well they should change it then) but I'm getting a full refund plus refund of postage once I send it back

I'll wait til Amazon have it cheaper and then get it from them one day

Re: The eBay Advice Thread!
Posted: 21 Nov 2012, 15:57
by saltysam
grim_tales wrote:The seller said they got the wrong listings information from their supplier or something (well they should change it then) but I'm getting a full refund plus refund of postage once I send it back

I'll wait til Amazon have it cheaper and then get it from them one day

if you'd pre-ordered at HMV with the 20% off you'd have avoided this hassle

Re: The eBay Advice Thread!
Posted: 26 Jan 2014, 15:49
by grim_tales
Hey,
I just won something on Ebay and tried to pay with my debit card, but it kept declining the card and telling me to add a new one

It hadn't expired, so I don't think that was the problem.
After I added my credit card it worked but I'd rather have used the other one.

Re: The eBay Advice Thread!
Posted: 26 Jan 2014, 21:12
by saltysam
grim_tales wrote:Hey,
I just won something on Ebay and tried to pay with my debit card, but it kept declining the card and telling me to add a new one

It hadn't expired, so I don't think that was the problem.
After I added my credit card it worked but I'd rather have used the other one.

?? connected?
http://www.bbc.co.uk/news/business-25907000
Re: The eBay Advice Thread!
Posted: 26 Jan 2014, 21:37
by grim_tales
Thanks for the link.. I wonder...
Re: The eBay Advice Thread!
Posted: 15 Aug 2015, 07:36
by saltysam
Finally got stung on Ebay.Sold a tv series blu-ray box set,the buyer messaged me and asked could he buy the other season i had listed but hadn't sold.i agreed and posted them.he's claimed he hadn't received them and put in a paypal claim which he's won.£27 down the pan

Re: The eBay Advice Thread!
Posted: 15 Aug 2015, 22:09
by Markgway
Do you have proof of postage?
If so, you could claim the £27 back from the Post Office.
Re: The eBay Advice Thread!
Posted: 15 Aug 2015, 22:29
by saltysam
i've put a claim in.when it's ebay related RM make you jump through hoops.Obvioulsy inundated with non delivery of ebay items.
Re: The eBay Advice Thread!
Posted: 16 Aug 2015, 01:28
by Markgway
Many years ago I did a European (non EU) trade and the recipient claimed the package hadn't turned up; so I put in a claim with Royal Mail and after their investigation got the money back (took a few weeks overall, IIRC). They toughest part is proving the items worth (I suspect the lower the claim the lower the burden of proof required).
Re: The eBay Advice Thread!
Posted: 23 Aug 2015, 18:50
by saltysam
They remimbursed me £15.79
Re: The eBay Advice Thread!
Posted: 24 Aug 2015, 00:32
by Markgway
Not the full amount then?
Re: The eBay Advice Thread!
Posted: 25 Aug 2015, 18:07
by saltysam
Markgway wrote:Not the full amount then?
no,could only prove i'd sent the copy bought from ebay, the additional one i'd sold him off ebay they wouldn't entertain.
Re: The eBay Advice Thread!
Posted: 26 Aug 2015, 04:29
by Markgway
A lesson learnt, I guess?
Re: The eBay Advice Thread!
Posted: 26 Aug 2015, 14:10
by saltysam
i notice he's a heavy seller of blu-rays on Ebay.i highly suspect he'll list these soon enough