I always have to log in

grim_tales · Post by **grim_tales** » 14 Feb 2009, 11:20

I don't understand why for the past week or so I've always had to log into BnB each day and Windows "forgets" my info and logs me out, even if I click "log me in automatically". It seems to be like this on all forums now

But I used to stay permanantly logged in.
Our internet is annoying me anyway, I always think I'm not connected

Nothing happens for HOURS in the morning then it works

saltysam · Post by **saltysam** » 14 Feb 2009, 17:33

what isp are you on?are you dial-up or broadband?

romerojpg · Post by **romerojpg** » 14 Feb 2009, 17:39

Use Firefox. Job done.

grim_tales · Post by **grim_tales** » 14 Feb 2009, 18:35

I am on Broadband, I do use Firefox Romero

Markgway · Post by **Markgway** » 14 Feb 2009, 19:07

I'm far from an expert but sounds like your cookies are being deleted after each session.

grim_tales · Post by **grim_tales** » 14 Feb 2009, 19:50

Thanks Mark, maybe that's it

I'll see what it says tomorrow.

romerojpg · Post by **romerojpg** » 15 Feb 2009, 14:08

Buy more cookies! cookeies! cookies!!!!

bradavon · Post by **bradavon** » 15 Feb 2009, 14:10

Mark is correct. The fact you don't have to login each time is because this information is stored in a cookie on your PC. Does it happen with IE and Firefox? It's worth testing, so you if it's a browser problem.

Try:

1. Clearing all cookies and see if they then get saved properly
2. Do you have any Anti-Malware (i.e - AntiVirus/AntiSpyware) software installed that is being told to delete your cookies at certain times?
3. Do you have to login each time you go to Bullets or just say once a week?
4. Once you login and tick "save details" (or whatever it's called), if you then close the TAB and go back to Bullets do you need to login again or is it only when you close Firefox/IE completely?
5. I presume you're running Firefox 3 and Internet Explorer 7?

In IE check:

1. Control Panel
2. Internet Options
3. Security tab and press "Reset all zones to default levels"
4. At the top highlight the "Restricted Sites" option and click on "Sites" and check no Bullets URLs are in there.
4. Privacy tab and press "Default" (which will move the slide bar to Medium). The Privacy tab is really the cookies tab.
5. Click on the "Sites" button and check no Bullets URLs are in there.

It is likely you'll have other websites in the two IE "SITES" options, these will probably be added by your Anti-Malware software and should be left in there.

The last two options will reset IE so it saves Cookies correctly.

In Firefox check:

1. Tools
2. Options
3. Privacy tab
4. Make sure "Accept cookies from sites" is ticked, also "Accept third-party cookies" is also ticked.
5. In the same tab, make sure "Keep until" is set to "They expire" and not "I close Firefox".
6. Click on the "Exceptions" button and check no Bullets URLs are in there. Anything in the Exceptions can never save cookies

grim_tales · Post by **grim_tales** » 15 Feb 2009, 15:04

Thanks Brad. I didnt have to log in today, it was logged in already but I'm still havill having trouble with Internet connections.

bradavon · Post by **bradavon** » 15 Feb 2009, 15:17

Well, those are the instructions if it happens again.

grim_tales · Post by **grim_tales** » 15 Feb 2009, 16:12

Thanks

Yi-Long · Post by **Yi-Long** » 18 Mar 2009, 23:07

Same problem, but it's ONLY for BNB...
Don;t have any problems with all the other websites I'm logged into...

bradavon · Post by **bradavon** » 19 Mar 2009, 13:57

Try my suggestions here:

https://www.bulletsnbabesdvd.com/forums/ ... php?t=5013