CD-WOW/Lovefilm

grim_tales · Post by **grim_tales** » 30 Jul 2005, 10:15

I got a wierd letter from CD-WOW today telling me that a DVD case sent back to them had one of "my" CD's "Born To Be Wild" in it instead, and could I return the DVD (Old Grey Whistle Test Vol. 1).

I dont understand this.

1) You sent me the BTBW CD in error you numptys!

:x Its' your mistake not mine. I sent it back to them ages ago explaining it was the wrong item (or I thought I did).
2) I also recieved WT v.1 again recently, watched it and sent it back, so I've already returned it.

Sent them an e-mail. I hope they understand.

IronMonkey · Post by **IronMonkey** » 30 Jul 2005, 10:31

They're usually pretty understanding about things like this in my experience.

Just send them an e-mail explaining what has happened, and include as attachments the other e-mails you sent to them before.

They should sort your problem out straight away.

bradavon · Post by **bradavon** » 30 Jul 2005, 12:43

They sent you a letter? That's unusual.

gasteropod · Post by **gasteropod** » 30 Jul 2005, 13:11

When I used the free trial, a DVD got lost in the post when I sent three back, and I told them I sent it back so they didn't charge me or anything.

grim_tales · Post by **grim_tales** » 30 Jul 2005, 13:13

Yeah I thought that was wierd.

As I said I sent them a e-mail explaining what happened. Its' impossible for me to send TOGWT back with the slip on the letter, unless I put it in my queue again and sent THAT one back..

bradavon · Post by **bradavon** » 30 Jul 2005, 13:16

Don't do that, e-mail them.

grim_tales · Post by **grim_tales** » 30 Jul 2005, 13:17

I did

bradavon · Post by **bradavon** » 30 Jul 2005, 13:55

Moving to Bargains & 'Suppliers' forum.